Frequently asked questions.
Quick answers to the things creators ask us most.
Getting started
Heduno is a personal platform for independent creators — a place to publish content, build an audience you own, and earn directly from your fans, without the noise of a marketplace.
Head to heduno.com and choose Sign up. You’ll need a valid email address and to confirm you’re 18 or older. Once verified, you can claim your username and start building your page.
Yes. The Starter plan lets you launch a page on a yourname.heduno.com address at no cost. The Max plan unlocks a custom domain and advanced features.
Billing & payouts
Payouts are sent to your connected payout method on a regular schedule once you pass the minimum threshold. See the Billing & Payouts guides in the Help Center for the exact timing and methods available in your region.
Your plan price and any per-transaction fees are shown transparently in your dashboard before you go live. We never take a hidden cut of your earnings.
Yes. You can upgrade, downgrade, or cancel at any time from your account settings. Changes take effect at the end of your current billing period.
Account & security
Use the “Forgot password” link on the login page to receive a secure reset link by email. If you don’t see it, check your spam folder or contact support.
Usernames can be changed from your profile settings, subject to availability. Note that changing your username changes your page URL, so update any links you’ve shared.
Use a strong, unique password and never share your login. We’ll never ask for your password by email or DM. If you suspect unauthorized access, change your password and contact us immediately.
Content & privacy
You control visibility. Content can be public, behind a paywall, or limited to subscribers — you decide per post when you publish.
We apply technical measures to deter casual copying, including image-indexing blocks and download deterrents. For full details, see the Content & Privacy guides in the Help Center.
Use the contact form and choose “Report a problem.” Provide as much detail as you can and our team will investigate promptly.
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