Receipts and transactions
See every payment
- On a creator's site, open the menu under your name and select Settings.
- Open the Transactions tab.
Each entry shows what you paid for (for example a paid message or a subscription), the date, how you paid (Wallet or card) and the amount.
Get receipts by email
- Go to Settings › Payments.
- Turn on Email me a receipt when I pay.
You'll then get a receipt for posts, tips, subscriptions and renewals, and custom requests. Every payment is listed under Transactions whether or not this is on.
Confirmation of your purchase
After a digital purchase, we also send you confirmation that you asked for the content straight away. This is by email or as a message to your account.
Still need help?
Our support team is happy to assist.